
This is a department store. It sells clothes, electrical goods, furniture, food, books, records and toys.
People like visiting the store, but they prefer to buy things elsewhere.
Hundreds of people work in the store.
The store makes thousands of pounds every day, but it also costs a lot of money to run .
The store makes thousands of pounds every day, but it also costs a lot of money to run .
People like visiting the store, but they prefer to buy things elsewhere.
The man in charge of the store is called the General Manager.
He is being told that fewer people are buying things in the store than last year.
He is worried.
He is being told that fewer people are buying things in the store than last year.
He is worried.

This building is a warehouse belonging to a new type of shop.
This shop has no branches, but sells things to people who have computers. When a customer buys something, it is put in a box and sent to their home.
This is called internet shopping.
Internet shopping is cheaper because there are no shops to pay for.
This shop has no branches, but sells things to people who have computers. When a customer buys something, it is put in a box and sent to their home.
This is called internet shopping.
Internet shopping is cheaper because there are no shops to pay for.

These men are very important. They are called directors and pay themselves a lot of money.
The directors are talking about how they can stop the store from closing.
They either need to sell more things or spend less money running the store.
The directors are talking about how they can stop the store from closing.
They either need to sell more things or spend less money running the store.

This is Colin. He is very polite and enjoys gift-wrapping things for customers, but he does it very slowly.
The store can save money if it gets rid of Colin.
The store can save money if it gets rid of Colin.

This is a fashion show, where customers can see new clothes.
The man in the front is very interested in the pretty lady's green coat, but he knows that it will be cheaper on the internet.
The man in the front is very interested in the pretty lady's green coat, but he knows that it will be cheaper on the internet.

The lady's green coat costs £459. That is also how much each of these women are paid in a year.
This is called a sweat shop. In a sweat shop people work very hard to make clothes that can be sold for much more money than they cost to make.
The internet shop sells the green coat for £195.

Miss Pettiman works in the Human Resources department. She is telling Pam that the store cannot afford to employ her any more.
Pam is very upset. She has just bought a house with her husband .
This is called a sweat shop. In a sweat shop people work very hard to make clothes that can be sold for much more money than they cost to make.
The internet shop sells the green coat for £195.

Miss Pettiman works in the Human Resources department. She is telling Pam that the store cannot afford to employ her any more.
Pam is very upset. She has just bought a house with her husband .
Stanley Meakins has worked in the store for 44 years.
He is unhappy because he is going to be replaced by a computer.
With fewer staff, the store will lose less money.
But unless it can sell things at the same price as the internet shop, the store may still have to close.
He is unhappy because he is going to be replaced by a computer.
With fewer staff, the store will lose less money.
But unless it can sell things at the same price as the internet shop, the store may still have to close.



